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Ecommerce Trends

B2B Customer Service

by Klevu on

Though technological advances transform the business world in a seemingly endless number of ways, the basic fundamentals will always exist. And one of the most critical fundamentals that will never…

Ecommerce Trends, Product Discovery

Six things you can do today to optimise your e-commerce site search

by Klevu on

I’m going to start off with a very bold statement in that people who search on your site are your most valuable customers. This is because typically, people that search on your website have a higher average order value, higher conversion rate and a much higher per session value. This means that by not optimising search e-commerce stores are missing out on huge opportunities to maximise shopping experiences.   Below is a list of 6 steps that you could implement to optimise your site search