QA Lead/Manager

India

Experience: 6+ years

About Klevu

Klevu is a discovery experience suite that revolutionises online shopping. It provides a range of SaaS based solutions, that are deep rooted in AI-ML technology and delivered via cloud for online retailers. Klevu is a global Finnish company that prides in diversity, great team, excellent partner network and global customer footprint. Learn more from www.klevu.com

Responsibilities:

  • Lead the L3 Support engineers team.
  • Manage the priorities and execution of the reported issues and tasks for the team.
  • Root cause analysis of the reported issues and helping team in resolving them.
  • Prepare required reports for management reviews.
  • Overview QA activities in the engineering and process improvement.

Must have skills:

  • 6+ Years of expeirience in either software testing or managing l3 support team.
  • Experience in eCommerce and similar domains.
  • Working knowledge of Issue Tracking / Project Management tools like Jira, Bugzilla
Nice to haves:
  • Working knowledge of code version tool like gitlab
  • Experience in Ecommerce platforms like Shopify, Magento, etc.
  • Experience working in SAAS startups
  • Experience in unix systems, reviewing logs of various applications.
  • Experience in Mico Service architecture and distributed systems.

What we offer:

  • Being part of one of the most exciting search technology company from Nordics with global footprints
  • Work with a team in 3 continents (North America, Europe, Asia)
  • Excellent work culture, hands-on, result oriented
  • Good salary and flexible hours

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