Technical Writer

Remote

Experience: 4+ years

Klevu, with its roots in Finland, is an AI powered, market leading retail discovery suite for online retailers. Klevu is a Global and Diverse company. With solid growth over 5 years, billions of API calls served on its belt, Klevu is now poised for solid growth and looking to strengthen its team globally. In our journey towards democratising discovery in retail, we are now looking for a Technical Writer.

Would be required to contribute in:

  • Writing JavaScript code samples which third party developers will follow
  • Writing technical white-papers, how-to guides and tutorials
  • Documentation for APIs and software library references
  • Blogs on various technical topics related to the Ecommerce industry
  • Technical presentations, video guide recordings and webinars
  • Advocating Klevu as a product evangelist

Eligible if you have:

  • Hands on experience in Javascript, HTML and CSS
  • Understanding of JSON, XML and APIs
  • Excellent technical writing skills
  • Fluent English (written and spoken)

Should have technical skills to:

  • Analyse support tickets and identify areas where documentation can help
  • Understand JavaScript code and create step by step guides
  • Prepare demos and create easy to follow videos

Nice to have:

  • Experience with JavaScript frameworks like Angular, React, Vue
  • Experience with API documentation tools like Swagger, Slate, Blueprint

Will be required to work with:

  • Software developers
  • Product managers, BAs and designers
  • Marketing, Sales and Onboarding teams

We offer:

  • Competitive salary
  • Key role in an international and extremely fast growing ecommerce SaaS company
  • A position that gives you independence and autonomy
  • Possibility to make a real difference in a fast-moving, international company

About Klevu

Klevu is an intelligent site search solution designed to help online merchants to increase onsite sales and improve the customer’s online shopping experience. Klevu powers the search and navigation experience of many online stores, retailers and sites by leveraging advanced semantic search, natural language processing, merchandising and multilingual capabilities, ensuring visitors to your site find exactly what they are looking for regardless of the device or query complexity. Klevu supports its retailers from its offices in Helsinki, London, Atlanta and India.

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