Klevu Resources

The world of e-commerce can feel pressured at times. In a competitive marketplace, retailers are constantly looking for ways to innovate, improve and edge themselves ahead of the competition. In the midst of this
continuous effort, it’s easy to focus on bringing new solutions to the table and overlook…

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It goes without saying that the pandemic is, first and foremost, a humanitarian tragedy. While it’s important to monitor and react to the effect that coronavirus is having on businesses, the economic impact can’t be compared to the tragedy experienced on personal levels.

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It’s never been more important for your online store to feel truly intuitive, giving a superlative customer experience across the board. And when it comes to leveling up, on-site search is a safe investment. From removing the need for time-consuming manual merchandising to enhancing UX and boosting conversions.

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Did you know that there’s an e-commerce powermove that boosts the satisfaction, dwell time and loyalty of your most motivated customers? A single facet of your site’s performance that can take a section of traffic with proven profitability, and skyrocket their conversion? Drumroll please…on-site search.

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When it comes to ranking what’s important in the e-commerce industry, customer experience is quickly surpassing price, and in some cases, even the product itself. To deliver the best customer experience, you first need to understand your customers.

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In April 2019, Walmart launched an AI-powered store. Boasting interactive displays and a suite of cameras that monitor inventory levels, it aims to keep stock replenished and fresh, while freeing up staff so they can interact with customers.

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As we approach the end of the year, the e-commerce industry is braced for its busiest period. With BFCM and the holiday season looming large, brands are working overtime to ensure their strategy and execution is flawless in the most challenging and competitive conditions they’ll face all year.

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As the year (and indeed decade) rounds out, it’s the perfect time for brands to take stock of the last 12 months’ business. 2019 was a bumper year for e-commerce. Statistics show a steady rise in global sales, which are expected to cross $4 trillion by 2020 and reach $4.88 trillion in 2021.

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Christmas and New Years is a crucial time for e-commerce stores. How will you stand out from the crowd, attract visitors to your site, and convert them into loyal customers?

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Struggling to keep ahead of the game? We hear you. With no pause button allowing you to catch up with shifting trends and technology, how do you stay relevant?

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