Klevu Resources

Christmas and New Years is a crucial time for e-commerce stores. How will you stand out from the crowd, attract visitors to your site, and convert them into loyal customers?

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Struggling to keep ahead of the game? We hear you. With no pause button allowing you to catch up with shifting trends and technology, how do you stay relevant?

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As we approach the end of the year, the e-commerce industry is braced for its busiest period. With BFCM and the holiday season looming large, brands are working overtime to ensure their strategy and execution is flawless in the most challenging and competitive conditions they’ll face all year.

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As the year (and indeed decade) rounds out, it’s the perfect time for brands to take stock of the last 12 months’ business. 2019 was a bumper year for e-commerce. Statistics show a steady rise in global sales, which are expected to cross $4 trillion by 2020 and reach $4.88 trillion in 2021.

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When it comes to ranking what’s important in the e-commerce industry, customer experience is quickly surpassing price, and in some cases, even the product itself. To deliver the best customer experience, you first need to understand your customers.

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In April 2019, Walmart launched an AI-powered store. Boasting interactive displays and a suite of cameras that monitor inventory levels, it aims to keep stock replenished and fresh, while freeing up staff so they can interact with customers.

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