FREE Website Audit

Are you ready for the holiday season?

Klevu is offering online merchants full, end-to-end ecommerce website audits. The perfect complement to your peak planning, the audit will provide an overall website health score using a tried and tested secret shopper checklist, proven to improve conversion rate by at least 15%.

Discovery Audit

Request a free audit and you will get:

  • An analysis of the website, including an overall health score, where you sit within the market (worth $900, but it’s yours for free)
  • Search usability, navigation, and product recommendations improvements
  • Action plan to create revenue growth opportunities for peak trading

Request an Audit

The Klevu Product Discovery Audit Process

1

Klevu will review your website’s search, navigation, mobile, product recommendations and personalization

2

A product discovery specialist will review the findings, show you areas where you can improve including live examples

3

The session will include information about where you sit in the market, and time for Q&A.

4

Sharable and actionable analysis for you packaged up so it’s easy to share with colleagues.

Retailers who’ve implemented our suggestions

20%

decrease in search refinements and 5% increase in conversion

52%

increase in search-led
conversion

15%

increase in search-led
conversion

What exactly will be audited?

Usability and relevance

  • Can the search engine process natural language and misspellings?
  • Is the search box clearly visible on page load on mobile and desktop?
  • Does the site enable voice activated search?
  • Does the site enable image-based search?
  • Does the search box make it clear what users can search for?
  • Does search overlay display multiple content formats in the visual display?
  • On search results, what happens when there are zero results for a searched term?
Usability and relevance
Navigation and merchandising

Navigation and merchandising

  • Can the user change the product set being displayed on listing pages by using product attribute filters?
  • Can the user can change the product set being displayed on Categories by using product attribute filters?
  • Does the search engine crawl and display content as well as product results?
  • Are contextually relevant marketing banners displayed in listing pages or search overlay?

Product recommendations

  • Does the website offer recently viewed products?
  • Does the website offer product recommendations on homepage?
  • Does the website offer product recommendations on product listing pages, e.g. search results or category pages?
  • Does the website offer product recommendations on product detail pages?
  • Does the website offer personalized product recommendations?
Product recommendations