FREE Website Audit

Are you ready for the holiday season?

Klevu is offering online merchants full, end-to-end ecommerce website audits. The perfect complement to your peak planning, the audit will provide an overall website health score using a tried and tested secret shopper checklist, proven to improve conversion rate by at least 15%.

Discovery Audit

Request a free audit and you will get:

  • An analysis of the website, including an overall health score, where you sit within the market (worth $900, but it’s yours for free)
  • Search usability, navigation, and product recommendations improvements
  • Action plan to create revenue growth opportunities for peak trading

Request an Audit

The Klevu Product Discovery Audit Process


Klevu will review your website’s search, navigation, mobile, product recommendations and personalization


A product discovery specialist will review the findings, show you areas where you can improve including live examples


The session will include information about where you sit in the market, and time for Q&A.


Sharable and actionable analysis for you packaged up so it’s easy to share with colleagues.

Retailers who’ve implemented our suggestions


decrease in search refinements and 5% increase in conversion


increase in search-led


increase in search-led

What exactly will be audited?

Usability and relevance

  • Can the search engine process natural language and misspellings?
  • Is the search box clearly visible on page load on mobile and desktop?
  • Does the site enable voice activated search?
  • Does the site enable image-based search?
  • Does the search box make it clear what users can search for?
  • Does search overlay display multiple content formats in the visual display?
  • On search results, what happens when there are zero results for a searched term?
Usability and relevance
Navigation and merchandising

Navigation and merchandising

  • Can the user change the product set being displayed on listing pages by using product attribute filters?
  • Can the user can change the product set being displayed on Categories by using product attribute filters?
  • Does the search engine crawl and display content as well as product results?
  • Are contextually relevant marketing banners displayed in listing pages or search overlay?

Product recommendations

  • Does the website offer recently viewed products?
  • Does the website offer product recommendations on homepage?
  • Does the website offer product recommendations on product listing pages, e.g. search results or category pages?
  • Does the website offer product recommendations on product detail pages?
  • Does the website offer personalized product recommendations?
Product recommendations