Episode 6: What Can the Sex Toy Industry Teach Us About Personalization in Ecommerce?
Delve into the evolution of website design and UX, challenges in gendered categorization, personalization, and progressive practices for Black Friday.
Podcast
Episode 5: Customer-Centricity: The Key to Business Growth in the Digital Landscape
Uncover the power of customer service for business growth and success. Join us as we explore the impact of prioritizing the customer experience.
Episode 4: Exploring the Evolving Landscape of Artificial Intelligence: From ChatGPT to Conversational AI and Beyond
Join us in this insightful episode as we delve into the current state of Artificial Intelligence (AI) and its exciting future.
Episode 3: Unlocking the Potential of Ecommerce Personalization – Insights and Predictions from Digital Industry Leaders
Learn about creating a good personalization strategy, and personalization at scale, and discover how to maintain the emotional aspect of a brand while using personalization to drive business KPIs.
Episode 2: Donald Russell’s Experience Trialling Search Solutions Including Klevu and Nosto
Head of Ecommerce for Donald Russell discusses their experience trialling search solutions. Hear about their best-of-breed tech stack and the importance of testing the market.
Episode 1: Paul Smith’s Journey to a Fast and Flexible E-commerce Platform
From the challenges they faced with their website to their decision to go headless, Hannah Bennett, Head of Digital at Paul Smith, shares valuable insights into pushing her team and improving their UX/UI. Tune in to discover the unique challenges of building a fast and user-friendly e-commerce platform and gain valuable knowledge in e-commerce, UX, and digital leadership.