Ecommerce Site Search Harness the power of real-time shopper intent
Klevu Smart Search is a powerful and extensible ecommerce search solution that delivers search results based on shopper intentions and behavior, in real-time. Klevu is a self-learning technology that boasts world class AI encompassing leading edge Machine Learning (ML) and Natural Language Processing (NLP). Klevu goes beyond AI for retail by empowering retailers to strike a great balance of AI and strategic business control.
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Klevu Smart Search is underpinned by deep research into Machine Learning and Linguistics. But, the best part? It’s super easy to install and requires almost no maintenance to deliver phenomenal ROI
Klevu AI-powered Smart Search continuously learns from shoppers’ interactions with the online store and dynamically optimises results.
Natural Language Processing (NLP) is at the core of Klevu Smart Search. Using NLP, Klevu can identify nuances of spoken or typed language to identify shopper intent and searches all available product data to return only relevant results. Klevu NLP is available for many languages.
Typos in search terms? No problem, Klevu will automatically handle typos and show relevant results.
Klevu identifies and understands stop words to get to the heart of the buyer’s intent. (eg. “iphone case” vs “iphone with case”)
Understands what your shoppers mean even if they use verbs and adjectives in different grammatical forms.
Klevu automatically adds contextually relevant synonyms to the product catalog to enrich wider search coverage, usually by at least 2x in applicable Klevu NLP-powered languages. As a result of wider and deeper search coverage, shoppers are able to find products they are looking for even when search terms don’t match with the catalog data.
Klevu AI brings visually appealing results instantly, upon a click in the search box. Search-as-you-type utilises a fast and effective proprietary predictive technology. As soon as shoppers start typing, results dynamically change ensuring the most relevant products are shown.
Klevu AI identifies trending products and personalises the session for shoppers, automatically boosting relevant products accordingly on search overlays and search results pages. If used in tandem with Klevu Smart Category Merchandising, category pages listing products can also be personalized to each shopper.
Klevu Smart Search is responsive by design. Using Klevu’s easy-to-select options, it is possible to instantly try different layout options of the search overlay. The design is fully customisable and extensible.
Dynamic filters on search overlay or search results pages are easy to configure, help shoppers navigate results, and help inform the AI of preferences as they browse.
Balance AI magic and strategic control on search results pages. Smart Search can work without any manual intervention, but Klevu also empowers merchants to fine tune search results using easy-to-apply strategic rules set in the Klevu Merchant Center. Rules can be created to boost product ranking and prioritise products in certain categories or keywords.
Used to display certain products always on top in search results for specific search keywords. Useful when running social commerce or PR campaigns.
Used for promotions in search overlay (search-as-you-type) and on search results page, allowing banners to be associated with specific keywords and show them when these keywords are searched.
Shoppers want to see their desired products immediately. Klevu search delivers results virtually instantaneously, in just a few milliseconds.
CDN backed, Industry grade security. Pen-tested with exceptionally robust failovers in place, ensuring 99.99% uptime.
Be it through Klevu’s platform specific plugins, automated feed monitors, API stack or on-demand synchronization, our failure-agnostic and geographically redundant indexing ensures that data is always up-to-date in our indexes.
Klevu Analytics gives complete visibility of the path from search to purchase. Data is accessible from the Klevu Merchant Center, or daily emailed reports are available.
Klevu values the design principle of ease of use, always. Meaning that merchants can easily configure product rules and placements unassisted. If help is required, our friendly support team is available 24/7.
Connect shoppers with products they want to buy with Klevu Smart Search. Schedule a demo with our awesome product specialists.
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